Sales Associate

Date:  Jul 10, 2024
Location: 

Roma

We are looking for a Sales Associate who can help to develop the business of the new Boutique Cartier opening in Fiumicino Airport.

 

JOB MISSION

 

The Sales Associate ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.

 

KEY RESPONSIBILITIES

 

Sales Achievements

  • Ensures a unique and exceptional client experience during a sale
  • Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
  • Adapts according to client(s) needs and motivations
  • Strives to always improve and surprise the client(s)
  • Deals with ease during negotiations and objections
  • Acts as the privileged contact for the client(s) in case of After Sales
  • Meets individual and boutique targets, both quantitative and qualitative

 

Client Relationship & Portfolio Development

  • Cultivates strong client relationships and develops client loyalty
  • Efficiently develops the client portfolio
  • Executes targeted CRM actions
  • Participates to client events and acts

 

Daily Boutique Operations

  • Respects all brand and boutique policies and procedures
  • Participates to inventories
  • Participates to the set up and breakdowns at opening and closing of the boutique
  • Participates to the implementation of Visual Merchandising guidelines
  • Assists with special projects when requested

 

 

PROFILE

 

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

 

The boutique will be part of Rocca 1794, owned by Damiani Group.

Rocca is the only chain of luxury jewelery and watch shops present in Italy and one of the most important in the world: it has over 25 boutiques located in the shopping streets of the most important cities of the Bel Paese as well as Lugano, Tirana and at the airports of Fiumicino, Malpensa and Linate.