Sales Advisor - Dubai Mall

Damiani is a renowned Italian luxury jewelry brand with a legacy of craftsmanship, creativity, and excellence spanning nearly a century. Known for its refined elegance and exceptional quality, Damiani embodies the values of Italian design and tradition, offering timeless creations to a discerning international clientele.

Position Summary:
We are seeking a highly motivated, customer-focused Sales Advisor to join our boutique team at the prestigious Dubai Mall. The ideal candidate will be passionate about luxury, demonstrate exceptional interpersonal skills, and have a deep understanding of the high-end retail environment. This role is key to delivering an outstanding client experience and achieving boutique sales objectives.

Key Responsibilities:

• Provide personalized and high-level service to clients, ensuring a memorable luxury shopping experience.

• Achieve individual and team sales targets, contributing to the overall success of the boutique.

• Develop and maintain long-term relationships with clients through effective clienteling and follow-up.

• Demonstrate in-depth knowledge of Damiani’s product collections, brand heritage, and craftsmanship.

• Assist in maintaining the visual standards and presentation of the boutique in line with brand guidelines.

• Support daily operations including stock management, order processing, and after-sales service.

• Handle client requests and concerns with professionalism and discretion.

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Requirements:

• Previous experience in luxury retail or jewelry sales (minimum 2 years preferred).

• Strong communication and interpersonal skills with a client-centric mindset.

• Passion for luxury goods, jewelry, and high-end customer service.

• Fluent in English; knowledge of additional languages (especially Arabic, Russian, or Chinese) is a plus.

• Professional appearance and polished demeanor.

• Flexibility to work retail hours, including weekends and holidays.

What We Offer:

• Opportunity to work with a prestigious international luxury brand.

• Dynamic and elegant working environment at one of the world’s most iconic shopping destinations.

• Ongoing training and development in luxury retail and product knowledge.

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